All your questions, all our answers

Refer to our complete size guide. Measure your bust, waist and hips with a soft tape measure, then match your measurements to the chart. All our pieces run from 2XS to 2XL (equivalent to UK 4 to 20).

For a pronounced sculpting effect, choose the smaller size. For maximum everyday comfort, choose the larger one. Our seamless fabric offers progressive support that naturally adapts to your figure.

A shapewear bodysuit covers you from bust to groin in a single piece — ideal for an all-over silhouette. Shaping knickers cover from the lower tummy to the hips — perfect under dresses and trousers. Shaping shorts extend the coverage to the thighs — anti-chafing, ideal under long dresses.

The invisible styles have ultra-fine laser-cut edges that eliminate any visible line, even under the most figure-hugging outfits. The classic styles have discreet, flat finishes — perfect for everyday wear, though slightly visible under certain fine fabrics.

Bodycon dress → invisible style (bodysuit or knickers). High-waisted trousers → high-waisted shaping knickers or a bodysuit. Pencil skirt → all our styles work. Long-sleeved dress → bodysuit or shorts depending on the length you want.

Most of our styles offer moderate support — comfortable throughout the day. The Firm Control Bodysuit and the Firm Control Knickers offer firm compression for a more defined silhouette, ideal for evenings or special occasions.

Yes. Our pieces are designed to be worn for hours on end without discomfort — seamless fabric in 78% nylon / 22% elastane that shapes without squeezing. Our customers report full days (14h+) without any discomfort.

No. The seamless technology does away with the seams that traditionally leave marks on the skin. The edges are flat or laser-cut (invisible styles), with no rigid elastic. Your skin stays completely unmarked at the end of the day.

Yes. Our nylon-elastane blend is circular-knitted for excellent breathability. The bodysuit styles also feature a mesh panel at the neckline for better airflow.

The invisible styles (laser-cut edges) disappear completely under fitted dresses and bodycon outfits. The classic styles are discreet, but their flat edges can be very slightly noticeable under very fine fabrics such as satin.

No, the seamless fabric creates no visible line under leggings — even the most fitted ones. The knicker cut avoids the rigid edges that typically mark the upper thighs or waist.

Absolutely. The moderate support of our pieces restricts neither breathing nor digestion. You can eat, sit and dance — with no discomfort. The fabric follows your movements without ever reminding you it’s there.

78% nylon (polyamide) + 22% elastane (spandex), seamless circular knit. The fabric is made and finished in Portugal, in family-run workshops around 90 km from Porto. Every piece goes through strict quality control before shipping.

Hand wash at 30°C with a mild detergent. No bleach, no fabric softener. Do not tumble dry, iron or bleach. Dry flat in the shade to preserve the fabric’s elasticity.

No. Excessive heat damages the elastane fibres and reduces the fabric’s elasticity. Always dry flat at room temperature. Do not iron.

With careful maintenance (hand washing + drying flat), our pieces keep their support and elasticity for 2 to 3 years of regular use (several times a week). The seamless fabric withstands wear better than shapewear with traditional seams.

3–5 business days to France, Belgium, Luxembourg and Switzerland. You receive a tracking number by email as soon as your parcel is dispatched.

We currently deliver to France, Belgium, Luxembourg and Switzerland. More European countries are coming gradually.

Delivery is free from €50 in every country we serve. Below that, the standard rate applies depending on the delivery country (shown at checkout).

As soon as it ships, you receive an email with a clickable tracking number. Log in to your customer account to access the history of all your orders and their status in real time.

Yes, depending on your address, several delivery options are offered at checkout (home delivery, pickup point, parcel locker).

You have 14 days from receiving your order to return an item, in accordance with our returns policy.

Make an exchange request in your customer account (or by email to contact@elyashapewear.fr), specifying the new size you’d like. We ship the new piece as soon as we receive the returned item.

All our products are eligible for return provided they are unworn, unwashed and with the tags attached, in their original packaging. For hygiene reasons, underwear cannot be returned if it has been tried on without the hygiene strip.

Your refund is processed within 3 to 5 business days of us receiving and inspecting your return. You’ll receive a confirmation email with the refund date to your original payment method.

Credit card (Visa, Mastercard, American Express), Apple Pay, Google Pay, PayPal, Shop Pay, and payment in instalments with Klarna (3 or 4 instalments, interest-free).

Yes — with Klarna, paying in 3 or 4 instalments is interest-free for you. Select the Klarna option at checkout and choose your payment schedule.

At checkout, choose “Pay in 3 or 4 instalments with Klarna”. You pay the first instalment immediately, then the following ones are automatically debited each month. No interest, no hidden fees.

Yes. All payments are secured with 256-bit SSL encryption. We never store your card details — they are handled directly by our payment partner Shopify Payments (PCI DSS Level 1 certified).

Yes. Apple Pay (on iPhone/iPad/Mac) and Google Pay are accepted for secure one-tap payment via fingerprint or Face ID.

All our shapewear is made in Portugal, in a family-run workshop 90 km from Porto. We chose Portugal for its renowned textile craftsmanship (among the finest in Europe for seamless knitwear) and its European working conditions.

Yes, Elya is a French brand, designed and conceived in France. Production takes place in Portugal to draw on the best European textile expertise in seamless technology.

Our philosophy: shapewear you live in, not shapewear you put up with. Refusing the trade-off between support and comfort. Designed for real life — 14-hour days, evenings that run late, rushed mornings. Discover our full story.

Our range (bodysuits, knickers, shorts) is designed to be worn all year round. We regularly launch new pieces and colours. Sign up to our newsletter to be the first to hear about them.

Email: contact@elyashapewear.fr — reply within 24h on business days. You can also use the contact form on our Contact page.

Click the “My account” icon at the top of the site, then “Create an account”. Enter your email and a password. You’ll receive a confirmation email, and your account is active immediately.

On the login page, click “Forgot your password”. Enter your email — you’ll receive a reset link. Click the link and choose a new password.

Once confirmed, an order can be changed as long as it hasn’t shipped yet. Contact us as quickly as possible at contact@elyashapewear.fr with your order number for any change or cancellation.